Our History

Home call is a registered charity set up in 1985 by a social worker for the blind in Hastings who recognised the need for a home visiting service for the blind and substantially visually impaired. It started with just two volunteers and a handful of clients.

At its peak the charity was supporting approximately 400 clients but with its loss of funding from escc/esvc in September 2006 the charity became totally self-funding and depended on grants, legacies and donations in order to continue to offer the service.

Subsequently in September 2008 all areas except Bexhill closed down due to lack of sufficient funding to enable it to continue.

At that time Jenny Private from the Bexhill area launched a local fundraising campaign which was successful and our support to visually impaired people continues today

Jenny Private was President of Homecall and stood down in 2024. Jenny was recognised for her incredible work by receiving the British Empire Medal in 2012.

On the left is a picture of Homecall Patron Amanda Hamblin DL (left) and Jenny Private BEM.

Homecall Receives Mullens Trophy Cup 2025

Each year, Bexhill-on-sea Town Council acknowledge the efforts of local people with their Civic Awards ceremony; with one category, The Mullins Trophy Cup, dedicated to community groups across Bexhill.

Homecall received this award in recognition of their support for Visually Impaired members of our community. Established in 1985, it is a poignant year for the Charity, celebrating 40 years of service in Bexhill this October. Homecall is a registered charity that helps people who are visually impaired remain independent in their own home and give relief from social isolation by providing a regular volunteer visitor. They are supported by a board of trustees who bring a variety of experience and perspective to the running and direction of the charity.

“Joining Homecall has been a great help both physically and emotionally. Sight loss can leave us feeling vulnerable and Homecall is amazing for encouraging clients to manage the ongoing challenges that come with this. I have been extremely honoured to fill the role of client trustee for the past decade” Client Trustee, Lynne.

Following the completion of a DBS check and training, Scheme Manager Claire carefully matches clients with a visitor who can best care for their individual social support needs; this might be for coffee and a chat, or for more practical help at home. Volunteers contribute one hour per week and visits are coordinated between the client and visitor directly.

“As a Volunteer and Trustee, I find it so very rewarding to be involved with the charity and to help my clients with some tasks that their sight problems may make difficult. I also feel that during the time I have been associated with Homecall I have established some truly genuine friendships.” Charity Secretary, Joy.

In the community, Homecall hosts a weekly coffee morning open to all visually impaired people in Bexhill. Each Thursday from 10am at The Picture Playhouse, volunteers serve coffee as guests enjoy a safe space in which to socialise with other Visually Impaired People, affectionately known as VIPs.

 

Having previously won the Queen’s award for voluntary service in 2006 and RVA Volunteer of the year (as a collective) in 2022, the Mullins Trophy Cup is a fitting accolade for the charity’s continuing commitment to community engagement in Bexhill.

As a charitable organisation, Homecall depend on grant legacies, donations and fund-raising activities as they do not receive statutory funding. Claire explains, “We are grateful for all the support that we receive from individuals and organisations”, “If you are interested in volunteering we only ask our volunteers to dedicate one hour a week, so please get in touch.”

Homecall’s next fundraising event is a Curry and Quiz Night hosted at the Shiplu, London Road, on Tuesday 13th May. Tickets are now available from Homecall by email; claire.homecall@gmail.com, or pop into The Picture Playhouse on Thursday mornings.

Written by R.Best